What are the features of an online flower shop?

Most people prefer to do their daily tasks via the Internet. The virtual world has become a part of people's lives, perhaps it would be better to call it virtual life! This has had a direct impact on the flower shop and the world of flower shopping. Most florists carry out the process of selling and buying flowers online.

People have welcomed online florists and are using online flower buying in their daily lives. Now, among the many online florists we see on the internet, we need to know which florist offers the highest quality and service in the shortest time and at the lowest price. Speeding up the process of sending flowers and fulfilling orders is one of the most important issues in online flower sales. Because flowers wither over time, and if they are delayed in delivering them to the customer or if online flower sales services are not provided on time, the flowers will be spoiled and withered. 20 characteristics of a professional flower shop that will set you apart from others ltr;">1- The way the customer communicates with the seller

Before doing anything, carefully review the requirements so that you can be the best at everything. One of the most important things to consider in online sales is the way to communicate with the customer.

Customers may encounter problems when placing an order, and there must be someone to answer them. If the online flower selling site has no support, distrust will spread among users and customers will decrease one by one. 2- Put order at the top of your list. Order is the most important thing in online sales. If you have experience shopping online, it may have happened to you that after buying, you have been waiting for days or even weeks for your product to arrive. Many sellers promise you at the time of purchase that the product will arrive in 2 to 3 days; But the seller's rudeness may disappoint you. So be careful, deliver the goods within the time frame you specified for sending them.

3- Send the order as shown in the website photo

In the field of floristry, because plants are living beings, there may be slight changes. But if this change is so great that the order is no longer recognizable, it means that there has been a lack of care in preparing the order.

Use a professional team to fulfill orders, so that there are no problems in sending the goods.

4- Be careful in writing greeting cards

Writing a few lines for the customer meanscreating communication and interaction. This can create a feeling of intimacy between you and your audience, and a sense of friendship flows throughout this relationship.

B. Apart from this; Some customers register an order on the site that is a gift, and ask you to write a few lines for the person to whom the gift is being sent.

Be careful to write it down in a nice and patient manner so that you respect the taste and opinion of your customers.

5- Be careful in sending the product on time

Sending the product is the most important part of online shopping. Deliver the registered product to the customer at the time you specified so that you can attract positive comments.

ltr;">6- Accuracy in sending the product to the requested address